Kuvaus

Lenovo Premier onsite warranty upgrade provides a premium support experience by combining on-site service with fast access to Lenovo?s experienced support specialists.
Next Business Day response time and parts prioritization ensure that devices are quickly returned to working condition. Advanced technical support is available 24/7/365.
The service is designed for organizations where device reliability, rapid response, and uninterrupted productivity are critical.
In addition, the service includes hardware and software support and operates in over 100 countries, making it a reliable choice for growing organizations.

Key features:

• Next Business Day (NBD) response time and parts prioritization
• 24/7/365 advanced technical support
• Dedicated Premier support phone number ? direct access to experts
• Comprehensive case management
• If the issue cannot be resolved remotely or with a Customer Replaceable Unit (CRU), a technician will be dispatched on-site
• The device is serviced at the customer?s location, excluding Customer Replaceable Units (CRUs)
• See the additional warranty upgrade TICRU, which extends Premier service to cover on-site replacement of all parts!
• Comprehensive hardware support and original equipment manufacturer (OEM) software support
• Certified parts and technicians
• AI Agent and AI PC support (Features available on AI PC Premier Support)
• Global support service (available in over 100 countries)

Add LENOVO THINKPLUS warranty registration service to your order and we will register the warranty extension on your behalf!